Refund Policy

*Where possible, we will aim to refund dancers in the fairest way possible at our discretion. You can help us, and your fellow dancers who might like a ticket, by letting us know via contact@yorklindy.co.uk as soon as you’re aware you won’t be able to attend an event. We have limited capacity at our events and try to make sure the lead and follow ratio is balanced. We also lose the value of your payment fee when you cancel. Therefore, our refund process is as follows:

One-off events:

• When you tell us you wish to cancel at least 7 days before the event, we’ll refund your ticket minus the payment processing fee.
• When you cancel** less than 7 days before** the event, we will refund your ticket minus the payment processing fee **if we are able to re-sell the ticket to another dancer. **

Courses:

• When you tell us you wish to cancel your course pass at least 7 days before the first class of the course, we’ll refund your entire course pass minus the payment processing fee.
• When you tell us you wish to cancel your course pass at least 3 days before the first class of the course, we’ll refund your entire course pass minus the payment processing fee **if we are able to re-sell the pass to another dancer. **
• When you tell us you wish to cancel your course pass less than 3 days before the first class of the course, we will refund your entire course pass minus the payment processing fee at our discretion based on if we are able to re-sell the pass to another dancer and the lead/follow ratio.
• If you are unable to attend any of the individual classes in the course due to illness and tell us before the class, we will refund your class ticket minus the payment processing fee. Please note, we are only able to refund one class per course due to illness on the day.

In both cases:

• If we need to cancel the event, we will refund your full payment.
• Any refunds will be processed after the time of the event - please bear with us until then!

Thanks for understanding. We are a friendly and approachable group, so please contact us at contact@yorklindy.co.uk and we’ll be happy to help.